Imagine my disappointment last night when the new one decided to disintegrate leaving the car immobile :angry:
Yes chaps it's embarrassing and even more so when your colleagues also work for Land Rover so really had a good laugh at my expense. :blush:
So I fired off a quick email to Paddocks explaining the situation. :(
First thing this morning I received a confirmation email of my complaint and this afternoon I received an email from them confirming that a new one was being sent out at no cost and apologising for the inconvienience. :woohoo:
That my friends is Customer Service, so don't be afraid to use them if you are worried about what happens when it goes wrong.
RobStatistieken: Geplaatst door RobStewart — 13 Nov 2012, 20:01
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